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Sterra SG Help Center logo

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Product Issue - Troubleshooting Steps

Find out more about how to troubleshoot your Sterra product.

Categories

Sterra 8 Tankless Water Purifier

Sterra 7 Tankless Water Purifier

Sterra X Tank Hot & Cold Water Purifier

Sterra Y Tank Hot & Cold Water Purifier

Sterra S Tankless Water Purifier

Sterra Breeze True HEPA-13 Air Purifier

Sterra Breeze Pro Air Purifier

Sterra Moon True HEPA-13 Air Purifier

Sterra Mars True HEPA-13 Air Purifier

Sterra Nova Mini Air Purifier

Sterra Paws Pet Air Purifier

Sterra Sun Dehumidifier

Sterra Flow Pro Cordless Vacuum

Sterra Flow Cordless Vacuum

Sterra Beam Vacuum

Sterra Massage Chair

Sterra Titan Dehumidifier

Sterra Ray Dehumidifier

Articles

All Products - Filter Lifespan or Replacement Duration

The following is the comprehensive list of each Sterra Product's Filter Lifespan duration. This will indicate when to change the filter, depending on the product. Sterra 7 Tankless Water Purifier - The Sterra 7 filters should be replaced every 6 mont