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Sterra Mars True HEPA-13 Air Purifier

The air purifier cannot be turned on or off, and needs to be unplugged to be turned off.

Switch off the air purifier using the Smart Life app if applicable. If the machine has been used continuously for 24/7, check if the body feels warm. If warm, turn it off and let it rest for at least 2 hours. If the issue persists after following the

The air purifier cannot be turned on or off, and needs to be unplugged to be turned off.

Switch off the air purifier using the Smart Life app if applicable. If the machine has been used continuously for 24/7, check if the body feels warm. If warm, turn it off and let it rest for at least 2 hours. If the issue persists after following the

The air purifier cannot be turned on or off, and needs to be unplugged to be turned off.

Switch off the air purifier using the Smart Life app if applicable. If the machine has been used continuously for 24/7, check if the body feels warm. If warm, turn it off and let it rest for at least 2 hours. If the issue persists after following the

The air purifier cannot be turned on or off, and needs to be unplugged to be turned off.

Switch off the air purifier using the Smart Life app if applicable. If the machine has been used continuously for 24/7, check if the body feels warm. If warm, turn it off and let it rest for at least 2 hours. If the issue persists after following the

The air purifier cannot be turned on or off, and needs to be unplugged to be turned off.

Switch off the air purifier using the Smart Life app if applicable. If the machine has been used continuously for 24/7, check if the body feels warm. If warm, turn it off and let it rest for at least 2 hours. If the issue persists after following the