My Sterra Mars is causing a power tripUpdated 4 months ago
STEP 1: Do a powercycle by turning the air purifier off for 15 seconds, and then turning it on again.
STEP 2: Try putting the air purifier in a different location and a different power socket
STEP 3. Turn the unit off and on again
If the issue persists, please get in touch with our customer support team at https://support.sterra.sg/en-US/ssp/login. We are here to assist you in resolving any issues.