The water dispensed by my water purifier has an unpleasant taste, odor, and/or bubbles.Updated 2 days ago
This is an issue resulting from the filter needing flushing. To activate flushing, do the following steps below
- Press and hold "Self Care + Ambient" for 5 seconds.
- Flushing will start and the dispense button will be blinking.
- Wait about 15 minutes and all lights on the machine will turn off. This means flushing is done.
- To reset the filter, press and hold the "Dispense + Ambient" button for 3 seconds.
If the problem continues after following these steps please reach out to our customer support team at https://support.sterra.sg/en-US/ssp/login, and we’ll be happy to assist you further. Thank you!