The water dispensed by my water purifier has an unpleasant taste, odor, and/or bubbles.Updated 2 days ago

This is an issue resulting from the filter needing flushing. To activate flushing, do the following steps below

1. Press and hold "Self Care + Ambient" for 5 seconds.
2. Flushing will start and the dispense button will be blinking.
3. Wait about 15 minutes and all lights on the machine will turn off. This means flushing is done.
4. To reset the filter, press and hold the "Dispense + Ambient" button for 3 seconds.

If the problem continues after following these steps please reach out to our customer support team at https://support.sterra.sg/en-US/ssp/login, and we’ll be happy to assist you further. Thank you!