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The volume, hot and ambient icons of my Sterra 7 are sequentially blinkingUpdated 21 days ago

Step 1: Turn the unit off and plug it to a different power socket

Step 2:  Wait at least 15 minutes for input voltage stabilization

Step 3:  Power cycle machine. 

  • Turn off the unit, unplug the machine, wait for 10-20 seconds, and then plug it back in.
  • Wait for 10 minutes to complete the flushing


If the light continues to blink, please take a video (30 seconds to 1 minute) clearly showing the blinking light. Once done, please get in touch with our customer support team at https://support.sterra.sg/en-US/ssp/login and send the video for further help. We are here to assist you in resolving any issues. Thank you!

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