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The volume, hot and ambient icon lights on my Sterra 7 are blinkingUpdated 5 months ago

Step 1: Turn the unit off and change to a different power socket. 


Step 2: Wait at least 15 minutes for voltage stabilization


Step 3: Power cycle machine. 

  • Turn the unit off and turn it back on.
  • Wait for 10 minutes for the flushing to finish

If the blinking persists, please take a video (30 seconds to 1 minute) clearly showing the blinking lights. Once done, please get in touch with our customer support team at https://support.sterra.sg/en-US/ssp/login and send the video for further help. We are here to assist you in resolving any issues. Thank you!

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