The volume, cold and hot icon lights on my Sterra 7 are blinkingUpdated 21 days ago
Step 1: Check if the unit was installed to shielding space or near fire (heating element).
- Distant the machine from the heating element.
- If need be, contact our customer support if the unit needs to be relocated away from the heating element.
Step 2: Power cycle machine.
- Turn off and unplug the machine. Let it rest for 2 hours and then plug it back in.
- Wait for the flushing to finish
Step 3: Clean the fan filter
- It is recommended to clean the fan filter every two weeks
If the blinking persists, please take a video (30 seconds to 1 minute) clearly showing the blinking lights. Once done, please get in touch with our customer support team at https://support.sterra.sg/en-US/ssp/login and send the video for further help. We are here to assist you in resolving any issues. Thank you!