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The hot icon or cold icon, or ambient icon, or volume icon is blinkingUpdated 21 days ago

Step 1: Power cycle machine. 

  • Turn off the unit, unplug the machine, wait for 10-20 seconds, and then plug it back in.
  • Wait for 10 minutes to complete the flushing

Step 2: Check the Water Valves

  • Find the Valves:
    • Locate the raw water valve and the water purifier valve.
  • Turn On the Valves:
    • Make sure both valves are turned on.


If the light continues to blink, please take a video (30 seconds to 1 minute) clearly showing the blinking light. Once done, please get in touch with our customer support team at https://support.sterra.sg/en-US/ssp/login and send the video for further help. We are here to assist you in resolving any issues. Thank you!

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