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The air purifier cannot be turned on or off, and needs to be unplugged to be turned off.Updated 9 months ago

  1. Switch off the air purifier using the Smart Life app if applicable.

  2. If the machine has been used continuously for 24/7, check if the body feels warm. If warm, turn it off and let it rest for at least 2 hours.


If the issue persists after following these steps, please contact customer support for assistance.

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