Sterra SG Help Center logo
Sterra SG Help Center logo

All articles

Sterra 7 - Filter Replacement GuideUpdated 10 hours ago

Follow these steps carefully to replace your filters and properly reset your machine.


Part 1: Replacing the Filter

  1. Open the Cover: Open the filter cover on the unit.

  2. Close the Valve: Turn the inlet valve on the side of the machine to the 12 o'clock position to shut off the water flow.

  3. Remove the Old Filter: Lift the existing filter slightly upward, then pull it downward to remove it. (Note: A small amount of water may drip during this step—this is normal).

  4. Insert the New Filter: Take the new filter (ensure the label matches the old one), insert it securely into the fitting, and push down firmly.

  5. Reopen the Valve [CRITICAL]: Turn the inlet valve on the side back to the 3 o'clock position to reopen the water line.

  6. Close the Cover: Securely close the filter cover.


Part 2: Flushing & Resetting the System

After installing the new filter, you must flush the system and reset the filter life timer:

  1. Activate Flushing: Press and hold the Self Care + Ambient buttons simultaneously for 5 seconds.

  2. Flushing Process: Flushing will begin automatically, and the Dispense button will start blinking.

  3. Wait 15 Minutes: Allow the machine to flush for approximately 15 minutes. Once all the lights on the machine turn off, the flushing process is complete.

  4. Reset the Filter Timer: Press and hold the Dispense + Ambient buttons simultaneously for 3 seconds to reset the filter light indicators.

Your machine is now ready for normal use!

Was this article helpful?
Yes
No