Sterra SG Help Center logo
Sterra SG Help Center logo

All articles

My water purifier is not dispensing water.Updated 10 months ago

  1. Ensure that the correct temperature setting is selected.

  2. Ensure that both the main water line and water purifier valves are turned on.

  3. Ensure that all tubing is not bent or obstructed.

If the issue persists after following these steps, please contact customer support for assistance.

Was this article helpful?