Sterra SG Help Center logo
Sterra SG Help Center logo

All articles

My water purifier is leaking.Updated 10 months ago

  1. Turn off the cold water function every night by pressing and holding the cold button for more than 3 seconds.

  2. Clean the dust filter. Locate the dust filter behind the machine. Wash and rinse the dust filter and let it dry completely.

  3. Monitor for 72 hours.


If the issue persists after following these steps, please contact customer support for assistance.

Was this article helpful?
Yes
No