Sterra SG Help Center logo
Sterra SG Help Center logo

All articles

My water purifier emits loud noise and/or too hot to touch.Updated 10 months ago

  1. Power cycle the machine. Unplug the machine and let it rest for 2 hours.

  2. Clean the dust filter (recommended once every 2 weeks).

  3. Make sure there is enough space around the water purifier for proper ventilation.


If the issue persists after following these steps, please contact customer support for assistance.

Was this article helpful?
Yes
No