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My water purifier emits loud noise and/or too hot to touch.Updated 10 months ago

  1. Power cycle the machine. Unplug the machine and wait for 10 seconds, and then plug it back on.

  2. Clean the dust filter. Locate the dust filter behind the machine. Wash and rinse the dust filter and let it dry completely.

  3. Ensure there is enough space around the water purifier. The water purifier needs enough space around it for proper ventilation. If the water purifier is too close to a wall or other object, it may not be able to operate properly.


If the issue persists after following these steps, please contact customer support for assistance.

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