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My vacuum suddenly turns offUpdated 4 months ago

The power will be cut off to protect the motor from overheating. 

What to do:

  •  Wait for 30 minutes and restart the vacuum cleaner. 


If the issue persists,  please take a video (30 seconds to 1 minute) clearly showing the problem. Once done, please get in touch with our customer support team at https://support.sterra.sg/en-US/ssp/login and send the video for further help. We are here to assist you in resolving any issues. Thank you!

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