My vacuum suddenly turns offUpdated 18 days ago
The power will be cut off to protect the motor from overheating.
What to do:
- Wait for 30 minutes and restart the vacuum cleaner.
If the issue persists, please take a video (30 seconds to 1 minute) clearly showing the problem. Once done, please get in touch with our customer support team at https://support.sterra.sg/en-US/ssp/login and send the video for further help. We are here to assist you in resolving any issues. Thank you!