My Sterra Sun Dehumidifier's control panel displays L2, L3 or L4 and flashes or blinking.Updated 22 days ago
STEP 1: Check how long it's been used, if used for 24/7.
STEP 2: Check if the body is warm. If the body is warm, turn it off and let it rest for at least 2 hours.
- Too high air inlet temperature of more than 43 degrees can cause the compressor to stop. The fan will run at low speed.
STEP 3: Powercycle the machine by turning it off. Let it cool down for a few minutes.
STEP 4: Try to use the machine at a different location
STEP 5: Turn the unit on again.
If the issue persists, please record a short video (30 seconds to 1 minute) clearly showing the issue. Send the video to our customer support team at https://support.sterra.sg/en-US/ssp/login along with the information that there is leakage in front of the machine, and we’ll be happy to assist you further.