My Sterra Flow Vacuum charges slowly or does not chargeUpdated a month ago
This happens when the battery temperature is too low or too high. Please take a video (30 seconds to 1 minute) clearly showing the problem. Once done, please get in touch with our customer support team at https://support.sterra.sg/en-US/ssp/login and send the video for further help. We are here to assist you in resolving any issues. Thank you!