My massage chair has an E1 error codeUpdated 5 months ago
STEP 1: Try plugging in and unplugging the cable, and restart the machine.
STEP 2: If the issue persists, please take a picture of the back cover with the serial number. Once done, please get in touch with our customer support team at https://support.sterra.sg/en-US/ssp/login and send the photo for further help. We are here to assist you in resolving any issues.