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Loud sound from the back of the chairUpdated 17 days ago

STEP 1: Please take a picture of the back cover with the serial number. 

STEP 2: Please take a video capturing the loud sound. Once done, please get in touch with our customer support team at https://support.sterra.sg/en-US/ssp/login and send the video for further help. We are here to assist you in resolving any issues.

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