How to replace seat cover and cushion?Updated 17 days ago
We are not able to replace the entire seat cover and cushion. However, after we have assessed the damage, there are issues where we can send a part of the removable seat cover as a replacement
To help us with the assessment, please do the following:
STEP 1: Please take a picture of the back cover with the serial number.
STEP 2: Please take a video capturing the problem. Once done, please get in touch with our customer support team at https://support.sterra.sg/en-US/ssp/login and send the video for further help. We are here to assist you in resolving any issues.