Filter replacement alarm is on.Updated 4 months ago
Step 1: Please close the valve
Step 2: Press the water discharge button to remove the remaining water in the product, and pull out the power cord to turn off the power
Step 3: Open the filter cover
Step 4; Change the filters
Step 5: After completing the filter replacement, open the valve, plug in the power cord, and turn on the power
Step 6: Once the power is on, it will automatically flush the filters
If you follow these steps and the issue persists, please take a video (30 seconds to 1 minute) clearly showing the touch panel. Once done, please get in touch with our customer support team at https://support.sterra.sg/en-US/ssp/login and send the video for further help. We are here to assist you in resolving any issues. Thank you!