When can I expect the delivery of my Pre-Order or Out of Stock (OOS) item?Updated 6 days ago

If you purchased a pre-order or out-of-stock item, please refer to the schedule below for the latest estimated arrival timelines. This inventory list is updated weekly and may adjust dynamically based on global supply chain conditions.

All dates below indicate when shipments are expected to arrive at our Singapore warehouse:

• Sterra Breeze Pro™ Air Purifier  
  • Orders submitted Oct 15 or earlier > Delivery from October 31 onwards 
  • Orders submitted Oct 16 onwards > Delivery from November 3 onwards
• Halo Air Purifier >  Delivery from early November onwards
• Sterra Moon™ Air Purifier(UV GREY) >  Delivery from the end of November onwards
• Sterra Moon™ Air Purifier(UV WHITE) >  Delivery from the end of November onwards
• Sterra Paws™ Pet Air Purifier  >  Delivery from early November onwards
• Cube Air Purifier >  Delivery from early November onwards
• Cube Filter Replacement > Delivery from early November onwards
• Sterra Breeze™ Filter Replacement >  Delivery from the middle of November onwards
• Sterra Breeze Pro™ Filter Replacement >  Delivery from the end of October onwards
• Sterra Mars™ Filter Replacement >  Delivery from early November onwards
• Sterra Moon™ Filter Replacement >  Delivery from early November onwards
• Sterra Nova™ Filter Replacement > To be advised
• Sterra Paws™ Filter Replacement >  Delivery from the end of October onwards
• Sterra Galaxy™ Massage Chair >  Delivery from the end of November onwards
• Sterra Y™ Hot and Cold Water Purifier (Tabletop Cool Metallic) >  Delivery from early November onwards

Once your item has arrived at our warehouse, our team will reach out to finalize your delivery or installation schedule.