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When can I expect the delivery of my order?Updated 10 days ago

Delivery of In-Stock Products

Sterra Air Purifiers and Dehumidifiers will be shipped with a third-party courier and delivered within 5 working days from the purchase date. You will be notified via email when your order leaves our warehouse.

For Sterra Massage Chair and Mattress purchases, please arrange a delivery day through the scheduling feature (Calendly) on your order confirmation page. You can find the link to this page in your order confirmation email.

Delivery of Out-of-Stock or Preorder Products

You can find the expected in-stock for your item in this article: https://support.sterra.sg/en-US/267645-3a3f177a6cd0432f9957fe2b183fced4. Our team will update this article weekly with the most accurate in-stock date.

Sterra Air Purifiers and Dehumidifiers will be automatically shipped with a third-party courier once your item has arrived in our warehouseCourier shipments are generally delivered within 5 working days from the purchase date. You will be notified via email when your order leaves our warehouse.

For Sterra Massage Chair and Mattress purchases, please check the expected arrival date of your order from this article https://support.sterra.sg/en-US/when-can-i-expect-the-delivery-of-my-pre-order-or-out-of-stock-(oos)-item-267645. Once the date has arrived/lapsed, send us a message at [email protected] on your preferred delivery schedule and we will finalize it. 




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