Slanted dispensed waterUpdated 18 days ago
Adjust the lever at the back to its original place. If the issue persists, please record a short video (30 seconds to 1 minute) clearly showing the problem. Send the video to our customer support team at https://support.sterra.sg/en-US/ssp/login along with the information that there is leakage at the back of the machine, and we’ll be happy to assist you further.