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My water purifier does not dispense cold or hot water.Updated 9 months ago

  1. Locate the black/red switch at the back of the water purifier and make sure it is turned on.

  2. Perform a power cycle by turning off the main switch, wait for 2 hours, and then turn it back on.

  3. Ensure that there is enough space around the water purifier for proper ventilation.


If the issue persists after following these steps, please contact customer support for assistance.

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