I would like to request for a refundUpdated 12 hours ago

As a general policy, all placed orders are final and non-refundable.

Please note that the following scenarios do not qualify for a refund, return, or exchange:

• Change of Mind: We do not accept returns or exchanges if you change your mind after purchase.

• Minor Cosmetic Defects: Superficial imperfections that do not hinder or impact the core functionality of the product do not entitle the buyer to a refund or exchange.

Exception: If your product is on pre-order and has not yet been shipped or delivered, you may request a refund.

🛠️ What to do if the product received within 24 hours is defective

If your product has arrived with a defect or is experiencing an issue, our technical team is here to help! Please follow these steps so we can resolve this for you quickly:

1. Log in to our Customer Support Portal.

2. Submit a support ticket describing the issue.

3. Attach a short video (at least 1 minute long) showing the error happening. This will help our technical team diagnose and resolve the issue much faster for you

Thank you for your patience, and we look forward to getting this sorted out for you!